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Club News

iFollow Stags: A step-by-step guide

7 October 2020

Here is all you need to know about signing up for and watching matches on iFollow Stags.

iFollow Stags is the only place you can watch our fixtures this season whilst games are played behind closed doors.

iFollow Stags could generate significant and much-needed revenue for the club whilst supporters are not allowed inside football stadia and we urge all supporters to purchase a match pass for live games.

Home and away matches will be available to view live until further notice. Season ticket holders for the 2020/21 campaign are able to watch home league games for FREE, however, will still be required to purchase match passes for away games. 

Home league matches broadcast on Sky Sports will be available to view on iFollow Stags for season ticket holders only. All other fixtures (i.e. away matches, all Carabao Cup matches and all EFL Trophy matches) selected for broadcast on Sky TV will not be available to watch on iFollow Stags.

Season ticket holders will also be required to purchase match passes for Carabao Cup and EFL Trophy fixtures, home or away.

Non-season ticket holders will be required to purchase match pass for home and away games in order to watch live on iFollow Stags.

Season ticket holders should contact the ticket office to provide them with their latest email address. This email address must be the same as your iFollow Stags account email address. To contact our ticket office (open 10am to 5pm, Monday to Friday), call 01623 482 482 (option 1) or email ticketoffice@mansfieldtown.net

Match passes cost just £10 and can be purchased by season ticket holders and non-season ticket holders.

However, to purchase a match pass, you will need to be signed up to iFollow Stags, or have an existing iFollow Stags account.

How to sign up?

To sign up to iFollow Stags, visit the main iFollow Stags page here.

Next, you'll need to click 'See Packages,' which will take you to a page listing the different types of ways you can sign up to iFollow Stags.

Packages.png

If you would like to subscribe to iFollow Stags, you can select one of the two following options:

Monthly pass - £4.49
Season pass - £45.00

Monthly and season passes for iFollow Stags allow you to access a range of video content produced by the club. This includes:

  • Extended highlights
  • News conferences (in full)
  • Post-match interviews (in full)
  • Features
  • Live match audio commentary

As stated above, iFollow Stags subscribers are able to listen to full live-match audio commentary on every Mansfield game - home and away - this season. Audio passes are available to non-subscribers at a price of £2.50 per game.

Please note that purchasing a monthly or seasonal pass does not include live match video.

To register for a basic account, select 'Basic Pass' on the packages screen. Please be aware that basic pass holders cannot access exclusive video content produced by the club, which includes full news conferences, interviews, extended highlights, features and more.

Once you have selected your package, complete the necessary fields before selecting 'Create Account'.

Purchasing a match pass

Purchasing a match pass for Mansfield Town matches in the 2020/21 season is simple.

Firstly, select 'Next Match' from the 'iFollow Stags' drop-down menu on mansfieldtown.net.

Next Match.png

You will then need to click 'Buy a Video Match Pass' on the right-hand side of your screen.

After this, you'll be prompted to add your payment information (if you have not done so previously), before clicking 'Pay'.

How to redeem an iFollow promo code

Season ticket holders will be sent a promo code for all home league games, allowing them to view the game for free on iFollow Stags.

Firstly, visit the mansfieldtown.net home page, before clicking 'Subscribe' on the iFollow dropdown menu.

Scroll down to match passes, select the fixture that you wish to watch, before clicking 'Subscribe Now.'

If you already have an iFollow account, sign in using your email address and password. If not, you'll need to register to iFollow Stags (see above).

Enter your promo code into the box on screen and click 'Apply' to activate the code. Your match pass will then be available for the fixture.

Please note that you will still have to enter your card details in order to process the free match, but don't worry, you won't be charged.

If you have purchased or redeemed a match pass before, select the 'Pay with Existing Method' option, which means you won't have to re-enter your card details.

Then, head to the match centre via either the website home page, or the 'Next Match' link on the iFollow dropdown before kick-off to tune in.

International subscribers

Want to follow the Stags from outside of the UK? You can do so by purchasing an international video season or monthly pass. 

International video season passes are priced at £140, whilst monthly passes cost £20 (per month).

Match passes are available at £7 per game for supporters based outside of the UK.

International subscriptions allow supporters to access the club's video output, on top of being able to watch every Stags' game live, home and away.

FAQs:

Can I register and watch live games as a new user on the new EFL app?

Unfortunately, the function to register as a new user on the iFollow app is not available. The technicalities of the app are not created by the club so we cannot alter this. 

New users therefore must register an account via a desktop/laptop. They can then use their log in details to log on to the app and watch live games.

Existing users will have had their current registration migrated onto the new app and should sign in as normal.

I have renewed my season ticket for 2020-21. How do I receive my voucher code to watch home league games on iFollow Stags?

It is crucial that our ticket office has your correct e-mail address. If our ticket office does not have your e-mail address, there is no function to allow you to watch live home games on iFollow. Please check that our ticket office has your most up-to-date e-mail address by e-mailing: ticketoffice@mansfieldtown.net or by calling 01623 482 482 (1).

The e-mail address on the ticket office system must be the same e-mail address you use to register an account on iFollow Stags.

The club will send, via e-mail, a voucher code to season tickets no later than 6 days before the fixture(s), which you should use upon logging into your account on a matchday. This code cannot be passed on to third parties/people as the account will lock.

I am a season ticket holder for 2020-21. However, when supporters are allowed to return to football stadia I may not feel comfortable returning in the current climate. Can I still watch home games live on iFollow Stags when supporters are allowed back inside the ground?

This has not yet been determined. The EFL will liaise with clubs regading this in due course and we will let supporters know of this outcome as soon as possible.

I am having problems registering. Who do I contact?

All enquires of this nature should be directed via e-mail to ifollow@efl.com

To see more FAQs, put together by the EFL, click here.


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