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FAQs

PUBLISHED

15:56 13th January 2016

MANSFIELD TOWN FC – FAQ’S

• HOW DO I ARRANGE A TRIAL?

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The best way to contact the club for a trial is to email info@mansfieldtown.net with clear indication it is for the attention of the ‘Football Department’. 

Please include a background of your playing career and any links to clips or videos you may think is relevant. Due to the volume of requests we get for trials, if you don’t receive a reply within a reasonable period of time assume your application was unsuccessful.

• WHAT IS STAGS PLAYER HD AND HOW DO I SIGN UP?

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Available in HD, Stags Player is accessible on your mobile, tablet and desktop and includes live audio commentary of every Mansfield Town match both home and away, as well as exclusive interviews and behind-the-scenes clips. Monthly and annual passes can be obtained, visit www.player.mansfieldtown.net for details.

• CAN I ARRANGE A MANSFIELD TOWN BIRTHDAY PARTY FOR MY SON/DAUGHTER?

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Birthday party packages are looked after by Mansfield Town Football in the Community based at the far end of the Ian Greaves Stand.

For more information or to book, you can call Mansfield Town Football in the Community on 07977428147, or e-mail gary.shaw@mansfieldtown.net.

• HOW DO I BOOK A MATCHDAY HOSPITALITY PACKAGE AND WHAT DOES IT INCLUDE?
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Enjoy a matchday experience to remember in our exclusive 1861 suite by purchasing a hospitality package.

For details and booking information, go to our hospitality page.

• HOW DO I BOOK MANSFIELD TOWN SUPPORTERS' TRAVEL FOR AWAY FIXTURES?

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The Stags Supporters’ Association are our official away travel partners. Their hotline of 07967689597 is now open for reservations on a match by match basis. 

SSA Amber members receive travel to anywhere in the country for a discounted price of no more than £15, with SSA Blue members still receiving a reduction in match day travel prices over non-members.

For application forms and membership price queries, email membership@thessa.org or to find out more, visit www.thessa.org

• WHERE ARE THE 'PICK-UP SPOTS' FOR AWAY TRAVEL?

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The only pick-up spot for SSA travel to away fixtures is from One Call Stadium. You will be notified in advance the exact time the coach will be leaving for the designated fixture, with all of the relevant information also found on www.thessa.org.

• CAN I ATTEND YOUTH TEAM FIXTURES?

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Yes, all youth team fixtures can be attended by supporters unless stated that they will be played behind closed doors. All youth games are free, except those that are played at One Call Stadium, in which a small fee will be required and advertised in advance. The venue for all of our youth fixtures will be confirmed on mansfieldtown.net in the week leading up to the game. 

• HOW DO I APPLY FOR SIGNED/UNSIGNED STAGS' MERCHANDISE FOR CHARITY/EVENT PURPOSES?

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Every year the club designates a chosen charity to work with over the course of a season, but if you wish to get in touch with the club, please e-mail info@mansfieldtown.net.

We will try and meet your requests when possible, but due to the volume we may take some time to meet your demands.

• HOW DO I PURCHASE TICKETS FOR NON-FOOTBALLING EVENTS AT ONE CALL STADIUM?

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All details for upcoming events can be found on our Events page and tickets can be bought from either the Mansfield Town Ticket Office at One Call Stadium, or online via selected websites which will be included on the event page on mansfieldtown.net. 

For any other enquiries, please e-mail sales@mansfieldtown.net.

• WHERE IS THE BEST PLACE TO PURCHASE MATCH TICKETS?

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There are two ways to purchase tickets for Mansfield Town fixtures both home and away. You can buy your tickets in person from the Mansfield Town ticket office, located at the Quarry Lane end of One Call Stadium, or online on our online ticket shop.

Ticket prices for away games are set by the hosting club, and will be advertised on our away tickets section.

Ticket pricing for home games can be found here.

• HOW DO I PURCHASE MANSFIELD TOWN SEASON TICKETS AND HOW MUCH DO THEY COST?

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Supporters can purchase/renew their season tickets by visiting the main ticket office on Quarry Lane, or by calling the ticket office on 01623 482 482. 

Prior to calling, please have ready your season ticket card membership number and any details which you may have altered within the past 12 months.  

Unfortunately the club do not sell half-season tickets.

Season ticket prices and details on becoming a Quarry Lane End member can be found here.

• WHERE IS THE MANSFIELD TOWN TICKET OFFICE AND WHEN IS IT OPEN?

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The Mansfield Town club shop is located next to the ticket office in the Quarry Lane End of One Call Stadium. Their opening times are as follows:

Monday – Friday: 10am-5pm
Saturday matchdays – 10am-3pm
Midweek matchdays – 10am-7.45pm

There is also a kiosk outside the Ian Greaves Stand that sells selected merchandise and programmes, and that opens only on matchdays from 11.30am, closes at kick-off and then reopens for 30 minutes after 
full-time.

The club shop is closed on Sundays and bank holidays.

• CAN I ORDER MERCHANDISE ONLINE AND HOW MUCH DOES IT COST?

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Yes, you can order your merchandise online through www.stagsclubshop.com. We aim to have all orders delivered within 3-5 working days, permitting any non-related Mansfield Town FC postal issues.

• I LIVE ABROAD, HOW DO I GET TICKETS, MERCHANDISE OR PROGRAMMES SHIPPED TO MY HOUSE?

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Both tickets and merchandise can be posted abroad, but as expected it may take longer than the intended 3-5 working days to arrive. Unfortunately, matchday programmes can’t be purchased online from the club shop, but if you send an e-mail to info@mansfieldtown.net we will try to deal with your request.

• WHERE DO DISABLED SUPPORTERS SIT AT ONE CALL STADIUM?

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All information for disabled supporters can be found on the disabled supporters section of our website.

• WHAT ARE THE OPENING TIMES FOR THE SANDY PATE SPORTS BAR?

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All information regarding the Sandy Pate Sports Bar can be found on their website.

• CAN I HIRE A ROOM AT ONE CALL STADIUM FOR CONFERENCES/EVENTS?

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Yes, there are two rooms at One Call Stadium that are available for hire, the largest of which holds up to 250 people. Further information can be found here.

• ARE THERE ANY EVENTS DESIGNED FOR YOUNG STAGS FANS?

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In conjunction with the Stags Supporters’ Association (SSA), Mansfield Town in the Community arrange various parties and functions for junior members to enjoy on specifically announced days.

For any queries regarding any children’s activities, please call Mansfield Town in the Community on 07977428147, or e-mail gary.shaw@mansfieldtown.net.

• HOW CAN MY CHILD BE A MANSFIELD TOWN MASCOT?

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Mansfield Town in the Community look after bookings for our exclusive match day mascot packages.

Mascot packages cost £100, and to book you can call Mansfield Town in the Community on 07977428147, or e-mail gary.shaw@mansfieldtown.net.



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